The Kallpod Pro Solution
By building upon the success of our Kallpod platform, Kallpod Pro was developed as a more advanced solution which incorporates a new design, mobile engagement and a robust suite of data analytics & labor tools.
Kallpod Pro effectively interconnects guests, service staff, internal teams and management through seamless communication and a flow of real-time data. Kallpod Pro elevates the quality of service, profitability, operational excellence and your brand to a whole new level.
Installing Kallpod where we have the most interaction and opportunity to positively impact guests allows us to address all individuals that have a question or need to purchase something. Also, our staff is able to communicate effectively, bridging the gap between our new Fresh Bites Program [room service] and the delivery process.
Kallpod pays for itself.get your kallpod
Kallpod Pro Enhances
The Guest Experience
The fully customizable 3-button Kallpod Pro provides guests a direct connection to staff for specific service requests. Staff members are immediately notified on their smartwatch of the guest location and type of service requested. Also from the smartwatch, servers can immediately notify other staff that they have responded to the request.
Kallpod Pro allows both managers and staff members the ability to directly message other team members whether onsite or remote. Staff-to-staff messaging provides another tool to send unique and preset messages to specific staff members or to all teams.
The Kallpod Pro system works on your WiFi network. We are typically able to cover most areas even with relatively slow Mbps speeds. Throughout the onboarding process, we ensure that the signal is secure, so the Kallpod Pro is always operational. Within venues with little to no WiFi, we provide our radio frequency platform.
NFC & Bluetooth Enabled
Kallpod Pro has NFC and Bluetooth built in, which provides an additional engagement point with your customers. Guests are able to use their smartphones to place an order directly from the table, make payments, or increase traffic to your company’s website. Users are no longer restricted to three buttons but an unlimited number of virtual buttons.
Real-Time Data, Analytics
Kallpod data suite provides real-time analytics within an easy to navigate dashboard which displays multiple layers of operational, staff and venue-level data. From day-part trends to customized KPIs, the Kallpod Pro data suite offers a new degree of transparency and insights that have never before been available.
Labor Management Tool
A two-way messaging platform facilitates a new level of transparency, accountability and labor efficiency. Owners and operates are now able to measure response times for specific guest calls, average employee response time and even average venue response time. Our labor management tool ensures no guest request is missed or any guest is left waiting.
Simple Back-end Configuration
The dashboard provides a management console which facilitates simple changes to account for staff or section adjustments whether it be table numbers, smartwatch ID/server names or messaging.
Android OS Smartwatch
The Kallpod Android Operating platform is pre-loaded onto each smartwatch, so we can ensure each piece of hardware is functioning properly and all software updates are facilitated remotely and seamlessly.
Kallpod Pro enables a new layer of customer engagement through NFC. Your guests are no longer limited to just three Kallpod buttons but are free to use virtual buttons on their smartphone which can facilitate pay-at-table, ordering, guest feedback, and more.
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