The use of pagers in restaurant settings has become a must over the years. From the classic hockey-puck-style device to more sophisticated models, these systems are tried and true. They have been known to increase customer satisfaction and streamline workflow. A pager is, essentially, a communication device. And everyone knows that communication is key in the organization of any kind of work setting.
The hustle and bustle of a restaurant can be managed by implementing pager systems. They decrease wait times and aid in the assignment of orders and tables. Bottlenecks are avoided, and employees don’t have to run around or raise their voices when letting customers know it’s time for them to move. This is the function of simpler pagers, which certainly already provides a huge advantage. But what about this technology has been built upon in recent years?
Nowadays, many pagers have a smooth integration and communication system that can send orders straight to the kitchen, call servers upon demand, hub table assignment and essential messaging between staff for back-end management, and even provide a platform for customer feedback.
Clearly, pagers have come a long way in the restaurant industry, and have been optimized for the tasks and issues presented time and time again. These devices are made with the customer and staff in mind, and should not be overlooked when deciding how to upgrade workflow tactics.