Kallpod allows us to provide intentional service to our discerning guests by being there when the customer needs us, and not intruding on their harmonious space when they don’t. This technology lets us compete with full-service hotels, with a much leaner staffing model. One example is our rooftop pool, we don’t have to maintain a separate staff to serve beverage and food on our pool deck.
Patti Hunt, GM,
AC Hotel by Marriott, Tempe, AZ
We like Kallpod a lot, we have a busy lobby with a lot of moving parts … the servers love it as well.. It is a very good system and I definitely think it makes a difference in service, especially in a busy lobby like ours where customers can get lost some times.
Maria El Bekai, Senior Food & Beverage Outlets Manager,
Palmer House Hilton, IL
“We are fans of Kallpod and have been able to use the device as an engagement ‘point’ with guests, especially guests that are having discussions, business meetings, and who may not want to be repeatedly disturbed. Guests also use Kallpod frequently to call the server in areas like the patio or less visible tables, and this increases our reach. We intend to expand to the pool area after renovation in a few months”
Scott Mccoy, GM,
Marriott Irvine, CA
“I see many benefits to Kallpod. It is a great communication tool that allows guest in hard to see locations to quickly and simply attract the attention of their server either for pool towels, an order or their check. I see many benefits and a very good enhancement to the guest experience.”
Paul A Carter, Director of Food & Beverage,
La Quinta Resort & Club, a Waldorf Astoria Resort, CA
“Kallpod is an innovative tool to increase guest engagement and speed of service. Teamwork has increased as well as guest satisfaction with shorter wait times and more efficient movement. Kallpods are such a great asset all around!”
Michael Clark, Food and Beverage Manager,
Hilton San Diego Bayfront, CA