Your Guests. Your Staff. Connected.
Kallpod
Improves The Guest Experience
Cuts Your Labor Costs
Drives Your Revenues
Enhances Staff Teamwork
Supercharges Your Business
On Average Our Clients See...
Increase in Customer Service Scores
Increase in Monthly Revenue
Decrease in Weekly Labor Costs
Real-time Guest Feedback
& Enhanced Service
Kallpod is an IoT-connected platform that connects guest to service staff and internal teams to each other. Kallpod facilitates an immediate and direct connection to a staff member's smartwatch, indicating the location and the type of service requested.
With guest feedback, Kallpod empowers guests to leave a review about their experience via a press of a thumbs up, thumbs down button on the Kallpod. That feedback is processed in real-time and if they choose, managers can opt to receive an alert every time a guest leaves a negative rating.
Try It
Kallpod Pro allows you to communicate with your staff from anywhere in the world
Empowering Staff Through
Better Internal Communication
On the same platform, team members are able to effortlessly communicate with each other— improving teamwork, operational flow, and labor efficiency.
Tablets placed in the back-of-house enhance communication between internal teams. In addition, with any connected device, managers and operators are able to directly message any of their staff members or teams.
Maximize Efficiency With
Suite of Data Analytics
The Kallpod platform provides reports and real-time data on a cloud-based dashboard that offers a full suite of analytics, allowing managers to make optimal decisions for the most efficient staffing and labor productivity.
A Fully Supported Solution
24/7, 365 US-Based Support
Technical support staff and customer success teams are always available and ready to serve
Remote or Onsite Installation Options
Our product specialists will cater to the needs of your business
Wifi or Non-Wifi Options
Whether you have great WiFi or no WiFi, we have a solution that fits your needs
Fully Customizable Solution
From programming needs to tailoring aesthetics, Kallpod is designed to fit your brand and venue
Proven Success Across Multiple Industries At
1000+ Venues
Hotels,
Casinos
& Resorts
“After 30 years in the hotel industry, I’ve never seen anything like Kallpod, which improves and streamlines customer service throughout the property.”Patti Hunt, Marriott
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Full & Limited
Service
Restaurants
“Kallpod has allowed us to add incremental revenue and to raise the bar even higher when it comes to our already outstanding customer service.”Devin Deshotel, Chick-Fil-A
Sporting,
Entertainment
& Facilities
“We noticed an immediate increase in guest satisfaction and customer service based on feedback from both the customers and operators.”Brian Hart, Live Nation
The Kallpod success underscores an interesting paradigm for the restaurant industry right now. Consumers are expecting – demanding, even – technology-driven conveniences that enable speed, but customer service remains critical.
We are never going to reduce the level of service our guests receive with technology. With Kallpod, financial returns are great, but that wasn’t the thought process when getting Kallpod. It was always about providing a remarkable experience.
- Devin Deshotel, COO, Chick-Fil-A, Wallisville & Uvalde
Our customer satisfaction rating has jumped a great deal and we continue to get great reviews from our end users and the company’s leadership. We are planning on expanding Kallpod to our other offices in Shanghai, Hong Kong, Cork, Paris, Munich, Milan, Oceanside, Seattle, and Foster City.
-Troy Quigley, Global Director of IT, Gilead Sciences
We are big fans of innovation at Canadian Brewhouse & we saw the opportunity to save time, get our customers food and drinks quicker and provide more opportunities to our servers. Where a team member might have had four tables before Kallpod, they might be able to serve six tables now because of the improved efficiencies.
-Jim Martyn, VP of HR, Canadian Brewhouse
We noticed an immediate increase in guest satisfaction and customer service based on feedback from both customers and operators. I would attribute a 20 percent increase in orders solely to Kallpod.
-Brian Hart, Director of Premium Food & Beverage, Live Nation
Kallpod allows for a focused, intentional service model, so we aren’t bugging the customer as they are trying to enjoy a book or conversation, but we will be right at their table the minute they need us.
-Patti Hunt, General Manager, AC Marriott Phoenix Tempe
Read Case StudiesWe are never going to reduce the level of service our guests receive with technology. With Kallpod, financial returns are great, but that wasn’t the thought process when getting Kallpod. It was always about providing a remarkable experience.
- Devin Deshotel, COO, Chick-Fil-A, Wallisville & UvaldeKallpod pays for itself.
