Live Nation Amphitheatres
Live Nation is one of the largest live event operators who has been hosting concerts and major events for years but each event comes with its own challenges. They have observed that guests have a hard time flagging down servers to order food/drinks, the internal team has a difficult time to communicate with other team members and so on. They needed a solution that increases availability and reach of staff for guests and ultimately solves the communication gap altogether. This is where Kallpod stepped in and partnered up with Live Nation that remedied the communication gap immediately. Armed with Kallpod's tabletop guest communication tech strategically placed in all of the boxes/suites, guests could simply press a button and all assigned staff members with get notified on their smartwatch the location and request type which allows them to immediately respond.
"How do you get the attention of your server in a loud venue without obnoxiously flagging them down and missing the show? Kallpod was exactly what we needed."
-Brian Hart, Director of Premium Food and Beverage, Live Nation
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Enhanced Guest Experience Rating by 25%
New Sources of Revenue by 15%
Reduced Labor Costs by 32%
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