The Kallpod Pro Solution
By building upon the success of our Kallpod platform, Kallpod Pro was developed as a more advanced solution which incorporates a new design, mobile engagement, guest feedback, and a robust suite of data analytics & labor tools.
Kallpod Pro effectively interconnects guests, service staff, internal teams and management through seamless communication and a flow of real-time data. Kallpod Pro elevates the quality of service, profitability, operational excellence and your brand to a whole new level.
Installing Kallpod where we have the most interaction and opportunity to positively impact guests allows us to address all individuals that have a question or need to purchase something. Also, our staff is able to communicate effectively, bridging the gap between our new Fresh Bites Program [room service] and the delivery process.
Kallpod pays for itself.get your kallpod
Kallpod Pro Enhances
The Guest Experience
The fully customizable 3 & 4 button Kallpod Pro provides guests a direct connection to staff for specific service requests. Staff members are immediately notified on their smartwatch of the guest location and type of service requested. Also from the smartwatch, servers can immediately notify other staff that they have responded to the request.
Kallpod Pro allows both managers and staff members the ability to directly message other team members whether onsite or remote. Staff-to-staff messaging provides another tool to send unique and preset messages to specific staff members or to all teams.
The Kallpod Pro system works on your WiFi network. We are typically able to cover most areas even with relatively slow Mbps speeds. Throughout the onboarding process, we ensure that the signal is secure, so the Kallpod Pro is always operational. Within venues with little to no WiFi, we provide our radio frequency platform.
Guest Feedback Feature
Increase the rate of guest feedback up to 80% as the tabletop device enables guests to rate their experience with a simple press of a thumbs up, thumbs down button. Staff can see immediate results of their service and managers are alerted of negative feedback on their smartwatch; In order to help drive improvement, the dashboard can run a report, summarizing all reviews to allow operators to see patterns and trends in guest satisfaction.
Real-Time Data Analytics
Kallpod data suite provides real-time analytics within an easy to navigate dashboard which displays multiple layers of operational, staff and venue-level data. From day-part trends to customized KPIs, the Kallpod Pro data suite offers a new degree of transparency and insights that have never before been available.
Labor Management Tool
A two-way messaging platform facilitates a new level of transparency, accountability and labor efficiency. Owners and operators are now able to measure response times for specific guest calls, average employee response time and even average venue response time. Our labor management tool ensures no guest request is missed or any guest is left waiting.
Simple Back-end Configuration
The dashboard provides a management console which facilitates simple changes to account for staff or section adjustments whether it be table numbers, smartwatch ID/server names or messaging.
Android OS Smartwatch
The Kallpod Android Operating platform is pre-loaded onto each smartwatch, so we can ensure each piece of hardware is functioning properly and all software updates are facilitated remotely and seamlessly.
Guest Feedback Analytics Suite
Kallpod Pro Guest Feedback utilizes the Data Dashboard platform and incorporates guest feedback metrics into the Analytics Suite. Feedback KPIs are reported in real-time and in monthly reports to help managers understand guest trends and areas of improvement within their venues.
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Clients using the 3 buttoned device typically choose either SERVICE, CHECK, +1 ROUND, or SERVICE, CHECK, X icons.